07 Nov BABEL: Omar El Akkad Event Attendee FAQs
We can’t wait to welcome you to BABEL on Thursday, November 10th, for BABEL: Omar El Akkad. Below, you’ll find FAQs for event attendance, whether in-person or virtual.
I got an e-ticket and paper tickets—which should I use at the door?
It’s up to you! We recognize that what’s convenient & comfortable is different for each attendee, so we have provided both options and you may present either your e-ticket or paper ticket at the door.
How do I find my e-ticket?
Search your email inbox for:
- A subject line that begins with “Your Ticket(s)”
- The sender “firstname.lastname@example.org”
- Be sure to use the most recent version you’ve received, as they now include individual QR codes for each attendee
- You can also click the “Download PDF” button in the header to get the most recent version of your e-ticket
I bought e-tickets for a group—how does that work?
If all attendees on your ticket are arriving and entering together, scroll down to the “Scan To Check In All Attendees” QR code for faster entry! If any of the attendees on this ticket will be entering separately, use the individual QR codes on your e-ticket instead. Be sure that each attendee has this e-ticket email and knows which attendee QR code to use (in case they aren’t clearly labeled).
What are your safety & security procedures?
Metal detection wands will be used upon entry to the venue. Please do not bring large bags or backpacks; they will not be permitted inside the hall, and must be left at coat check.
Are proof of vaccination or masks required?
No, proof of vaccination is not currently required for entry to Kleinhans Music Hall, nor are masks required inside the venue.
Where do I park?
Parking is free at the Kleinhans Music Hall parking lot. Space is limited.
Will there be books available to buy?
Yes! Talking Leaves … Books will be on-site selling books by our featured author (and all of this season’s BABEL authors!). A book signing will follow the event.
How do I watch the event from home?
All ticketholders will receive an email from email@example.com 48 hours before the event with a link to watch the live stream, with an additional reminder sent day-of. Click the red button at the bottom of the email that says “My Virtual Event Link” to watch live! This link will only work for the live stream starting at 8 p.m. on Thursday, November 10th. A password-protected event recording will be made available to watch within 48 hours of the event.
Can I participate in the Q&A from home?
Yes! Just drop your question in the chat on Vimeo, and we will write your question on an index card (just like our in-person audience will be doing) and get it onstage.
I’m having some issues with watching the live stream—help!
Direct any questions you have during the BABEL live stream to the chat box and we’ll try to help! First, though, some tips: use Google Chrome as your internet browser for the best experience, and make sure you have your browser window fully maximized on your screen (otherwise, it may cut off the chat box, depending on your browser & screen size).
I missed the live stream—how do I watch the recording?
You will also be granted access to a password-protected event recording, which will be emailed to you within 48 hours of the event and remain accessible to watch through Nov. 17, 2022 at 11:59 p.m. This email will come from firstname.lastname@example.org.
Where is the event program?
The event programs are digital this year! You can always view the latest digital BABEL program at https://www.justbuffalo.org/babelprogram.
If you have a specific question that isn’t answered here, you can always get in touch with us via the CONTACT page.